Operated by various agencies.  When in need of someone to talk to. Open 24 hours a day (unless otherwise indicated).

Toronto Distress Centres (416) 408-4357 or 408-HELP

Gerstein Centre 416-929-5200

Telecare (Mandarin & Cantonese), 416-920-0497

Contact Centre Telecare Peel 905-459-7777, Languages: English, Punjabi, Hindi, Urdu, Spanish, Portuguese

Assaulted Women’s Helpline 416-863-0511, Toll-free: 1-866-863-0511 TTY 1-866-863-7868

Warm Line, Progress Place 416-960-9276 or 416-960-WARM, every day from 8pm to 12 midnight

Kids Help Phone at 1 800 668-6868

Distress Centre Peel 905-278-7208

Mobile Crisis of Peel 905-278-9036

Durham Crisis Line 905-666-0483

Oakville Distress Centre – 905-849-4541

Burlington Distress Centre – 905-681-1488

Milton/Halton Hills Distress Centre – 905-877-1121

Trans Life Line: 877-330-6366

LGBTQ+ Youthline: 1-800- 268-9688

Services for Male Survivors of Sexual Abuse:1-866-887-0015

Toronto Rape Crisis Centre / Multicultural Women Against Rape: 416-597-8808

Connex Addiction / Mental Health / Gambling:1-866-531-2600

Good2Talk Post-Secondary Line: 1-866-925-5454

Talk 4 Healing for Indigenous women: 1-855-554-HEAL 

Anishnawbe Health 24/7 Mental Health Crisis Management Service: 1-855-242-3310

Black Youth Helpline: 416-285-9944

Youthdale Crisis Support Team: 416-363-9990

Crisis addiction services

Toronto Withdrawal Management System

1-866-366-9513 Hours: 24/7, 365 days a year. Central Access is a primary point of entry into the Toronto Withdrawal Management Services system referral system (operated by St. Michael’s Hospital)

Mobile crisis response teams (24hrs/7days)

Toronto:

• Gerstein Centre Crisis Line –416-929-5200service borders: south to the lake, north to Eglington, east to Bayview to Danforth and then to Victoria Park, west to Jane St. https://gersteincentre.org/
• St. Mike’s Hospital Mobile Crisis Team via Police Department (911)accessible through police (no direct number). https://www.tps.ca/organizational-chart/community-safety-command/field-services/community-partnerships-engagement-unit/mobile-crisis-intervention-team-mcit/

North York/ Etobicoke:

• Provided by St. Elizabeth Health Care416-498-0043, Service borders: South to the lake to Jane, to Eglington, Eglington east to Victoria Park, north to Steeles, and west to Hwy 427. https://sehc.com/
• St. Joseph’s Hospital Mobile Crisis Team via Police Department(911) accessible through police (no direct number). https://familyinfo.ca/en/Services/Display/161650/

Scarborough/East York:

• ScarboroughHospital Regional Mobile Crisis Team 416-495-2891. Service borders: south to the lake, north to Steeles Ave., east to Port Union Rd., and west to Victoria Park https://www.shn.ca/areas-of-care/mental-health-care/crisis-support/

York Region:

• Community Crisis Response Service, Distress Centre, 905-310-COPE (2673), 1-855-310-2673(COPE)  https://yssn.ca/crisis-services/310-cope/

Peel Region:

•  Mobile Crisis of Peel 905-278-9036, 1-888-811-2222 (Mississauga, Brampton, Caledon) https://cmhapeeldufferin.ca/programs/24-7-crisis-support-peel/
• CreditValley Hospital 905-813-4141. Hours: Monday-Friday, 9:00 a.m. to 11:00.  p.m. and Saturday, Sunday and Statutory holidays, 11:00 a.m. to 11:00 p.m. https://www.mississaugahaltonhealthline.ca/displayservice.aspx?id=172598

Hamilton:

• St. Joseph’s Hospital Crisis Outreach and Support Team (COAST),905-972-8338. https://www.stjoes.ca/health-services/mental-health-addiction-services/mental-health-services/coast

Durham:

• Durham Crisis Services–905-430-2522 https://www.lh.ca/our-services/mental-health-and-addictions/distress-centre-durham/
• Durham Mental Health Services- Toll free: 1-855-888-3647 Crisis: 905-666-0483 https://www.centraleasthealthline.ca/displayService.aspx?id=50557

Halton:

• Crisis Outreach and Support Team (COAST)1-877-825-9011. Covers: Oakville, Milton, Georgetown, Acton and Burlington. https://www.stjoes.ca/health-services/mental-health-addiction-services/mental-health-services/coast

Peterborough:

• Telecare Distress Centre of Peterborough 705-745-2273. https://www.telecarepeterborough.org/

Scarborough:

• Community Crisis Line Scarborough and Rouge Hospital. 416-495-2891. https://www.shn.ca/areas-of-care/mental-health-care/crisis-support/

Dual Diagnosis crisis services

Peel Crisis Capacity Network 905 273-4900 https://peel.cioc.ca/record/CMH0190
Provides crisis response services within 24 hours to individuals with a developmental disability (including dual diagnosis) who are 11 years of age or older.

Crisis teams that will come out to meet you

• St. Joe’s Mobile Crisis Intervention Team – Phone: 416-530-6486, ext. 4423 *voicemail only
• Youthdale Psychiatric Crisis Services – (416) 363-9990
• Gerstein Centre Mobile Crisis unit – 416-929-5200
• Etobicoke Mobile Crisis team – 416-498-0043

Online supports:

• Suicide Prevention Lifeline: https://suicidepreventionlifeline.org/help-       yourself/youth/
• National Suicide Prevention Resource Center: http://www.sprc.org/
• Yellow Ribbon: http://www.yellowribbon.org/
• Department of Health & Human Services National Strategy for Suicide Prevention: http://mentalhealth.samhsa.gov/suicideprevention/
• Department of Health & Human Services Center for Disease Control & Prevention: http://www.cdc.gov/ncipc/dvp/Suicide/
• Toronto Community Crisis Sevices: https://www.toronto.ca/community-people/public-safety-alerts/community-safety-wellbeing-programs/toronto-community-crisis-service/?WT.rd_id=%2Fcommunity-people%2Fpublic-safety-alerts%2Fcommunity-safety-programs%2Ftoronto-community-crisis-service%2F       
• Telecare Distress Centre of Peterborough: https://www.telecarepeterborough.org/

• Multilingual Distress Line: Provides emotional support, crisis intervention and suicide prevention, intervention & postvention in English, Cantonese, Mandarin, Portuguese, Spanish, Hindi, Punjabi and Urdu, Monday to Friday from 10:00 am to 10:00 pm EST.  For at risk and vulnerable individuals in Peel Region.Phone: 905-459-7777

• Trans Lifeline: Provides peer support by trans people for trans and questioning callers. Crisis and other supports and resources are provided in both English and Spanish from 10:00 am to 4:00 am EST.Phone: 1-877-330-6366

• LGBT YouthLine: Provides peer support by and for 2SLGBTQ+ people 29 and under across Ontario.  Trained peer support volunteers with a diversity of 2SLGBTQ+ identities provide a range of supports, including: questioning gender identity/sexual orientation; coming out; mental health; relationships; social isolation; and referrals to further supports. Phone, text and chat is available from Sunday to Friday, 4:00 pm to 9:30 pm EST. This is not a crisis line. Those in immediate crisis will be referred to their local distress centre, Kids Help Phone or Trans Lifeline. Please note that the phone line is currently unavailable, but text and chat support remain available. Check youthline.ca for updates.Text: 647-694-4275, Chat: youthline.ca, Phone: 1-800-268-9688

• Naseeha: An international hotline that provides youth and particularly Muslim youth with the tools needed to address a range of issues including mental health, drugs and alcohol, bullying, religion, marriage and divorce, domestic issues, pornography, and career or work related issues.  Peer-counsellors provide immediate, anonymous, and confidential support over the phone from 12:00 pm to 9:00 pm, 7 days a week and text support from 12:00 pm to 9:00 pm, Monday to Friday.Phone: 1-866-627-3342 (NASEEHA), Text: 1 (866) 627-3342 (NASEEHA)

• Black Youth Helpline: This multicultural youth helpline and service serves all youth and specifically responds to the needs of Black youth.  Contact with the helpline results in a professional, culturally relevant assessment aimed at identifying root causes of problems and informs next steps.  The helpline can be accessed by youth, families, schools and other stakeholders. Service is provided in English. French and other languages available upon request. Other languages are available upon request. This is not a crisis line.  The helpline is open from 9am to 10pm, 7 days a week. Clients can also submit service requests 24 hours a day using the ‘contact us form’ on the website blackyouth.ca.Toronto phone: 416-285-9944, National phone: 1-833-294-8650, Email: info@blackyouth.ca

• Toronto Seniors Helpline/ Woodgreen Crisis Outreach Services for Seniors: The helpline provides information about home care and community care, and offers over-the-phone supportive counselling, de-escalation, and safety planning to seniors in emotional distress or crisis from 9:00am to 8:00pm Monday to Friday and 10:00am to 6:00pm on weekends. The helpline can connect callers to Woodgreen’s mobile crisis intervention and outreach service for adults 65+ with dementia, addictions or mental illness who need temporary, short-term support. The mobile service is staffed by crisis workers who can provide in-person assessment, crisis counselling, short-term intensive case management, harm reduction and concurrent disorder services, mental health and addictions support and referrals to other services. The mobile crisis team is available 365 days a year from 9:00am-5:00pm.Phone: 416-217-2077

• Talk 4 Healing: Provides support and resources for Indigenous women, by Indigenous women, across Ontario, 24 hours a day, 7 days a week.  Services are grounded in Indigenous culture, wisdom and tradition and are available in Oji-Cree, Ojibway, Cree, Algonquin, Inuktitut, Mohawk, Oneida, Odawa, Potawatomi, Micmac, Black Foot, Anishinaabe, Moose Cree, Swampy Cree and English and FrenchPhone: 1-855-554-HEAL (4325), Text: 1-855-554-HEAL (4325), Chat: talk4healing.com, Visit Talk4Healing on Facebook & Twitter

• National Indian Residential Schools Crisis Line: This national service provides support to former Residential School students in crisis 24 hours a day, 7 days a week.  Support is provided by trained crisis counsellors, many of whom are Indigenous.Phone: 1-866-925-4419

• Toronto Rape Crisis Centre/Multicultural Women Against Rape: Provides private and confidential crisis intervention and support services 24 hours a day, 7 days a week to: anyone who has been raped, sexually assaulted or experienced physical, sexual, emotional, psychological, ritual or financial abuse; anyone who has had unwanted sexual touching; incest survivors; survivors of childhood and adult sexual assault and family and/or friends. Referrals can be made to other services.Phone: 416-597-8808

• Assaulted Women’s Helpline: Provides anonymous and confidential crisis counselling, safety planning, emotional support, information and referrals 24 hours a day, 7 days a week for all women in Ontario who have experienced any form of abuse. Services are also available at all times for women who are deaf, deaf-blind and hard of hearing.Phone: 1-866-863-0511, TTY: 1-866-863-7868

• Victim Services Toronto: The Victim Crisis Response Program provides immediate on-scene crisis response, intervention, and prevention services to victims, survivors, family members and witnesses of crime and sudden tragedies 24 hours a day, 7 days a week. Also provides follow-up referrals to a wide range of programs, services and counselling. The Crisis Response team pairs a Crisis Counsellor with expertise in trauma management and crisis intervention with a trained volunteer. The Crisis Response Program is reflective of the diverse communities in Toronto and provides services in over 35 languages. Please note that some of these services have been modified during COVID-19.Phone: 416-808-7066

• Warden Woods Community Centre COVID-19 All-in-One Support line: Provides complete support in one place for anyone in need, Monday to Friday from 10:00 am to 2:00 pm.  Services include crisis support, mental health support, harm reduction, homelessness prevention, eviction prevention, LGBTQ+ support, seniors support, conflict resolution, homework help, food safety and access to government support.Phone: 647-327-0206, Email: Supportline@wardenwoods.com